Will the vendors have samples?
It depends. Some vendors may offer samples, some may not. Samples are not a requirement from ChocolateFest vendors.

Can I buy my VIP Tasting Pass at the door?
Absolutely! Assuming there is availability, you can totally purchase tickets at the door; that said, tickets generally sell out in advance online well before the show date, so you may want to get yours early if you want to go!

Is there a military discount?
Yes! We offer a 10% military discount at the door.

What can I expect to see at ChocolateFest?
At ChocolateFest, you can expect to see chocolate vendors, candy vendors, gift vendors, stage and floor entertainment, and the VIP Tasting Experience.

How does the VIP Tasting Experience work?
Once you’ve booked your timed tickets on the website, you should show up no later than 30 minutes before your booking. Once your tasting time starts, you will be guided to your table and be seated (this is first-come, first seat). After everyone is seated, you will be greeted by your Emcee and servers will start bringing out samples one-by-one (servers will also bring out coffee and/or water throughout) while the Emcee describes all of the details of each sample. This process takes 45 minutes and numerous samples will be brought out from various chocolatiers and candy makers in the area. You will be given voting cards and pens so you can take notes and vote for your favorite chocolatier and candy maker. The chocolatier with the most votes at the end of the show will receive the coveted Champion of Chocolate. Once your tasting time ends, take-out boxes will be provided to anyone who needs one, and everyone in that time-slot will be guided out onto the show floor where you can enjoy all of the vendors and entertainment.

How many samples come in the VIP Tasting Pass?
Historically, we have around 15 – 20 sponsors, so you can expect to see around the same number of samples.

What happens if I’m late for my tasting time?
Unfortunately, if you miss your tasting time, you forfeit your booking. ChocolateFest does not offer refunds for missed bookings.

Do you have to eat everything in the Tasting Experience?
Nope! We offer to-go boxes and bags for anyone who wishes to take their samples home with them.

Can I purchase chocolate/candy/gifts from vendors without having to do the Tasting Experience?
Absolutely! Our vendors sell all kinds of pre-packaged goodies for you to enjoy! General Admission are available and 20% of General Admission proceeds are donated to Knoxville’s Ronald McDonald House.

Can I get a refund?
No. ChocolateFest does not offer refunds on ticket sales.

What kinds of vendors are at ChocolateFest?
ChocolateFest is a chocolate, candy, and gift festival. You can expect to see anything that fits within those three categories!

What if I have allergies?
Unfortunately, ChocolateFest does not guarantee that any foods are allergy free nor adhere to any dietary restrictions. Many products sampled and sold at ChocolateFest contain common allergens such as peanuts, tree nuts, wheat, soy, dairy, coconut, shellfish, etc., or are made in facilities with these ingredients. If you are sensitive or allergic to these or other foods, we highly recommend that you consult with your healthcare professional prior to purchasing a VIP Tasting Pass. If you do have allergies or sensitivities, many of our vendors do offer plenty of allergy/sensitivity-safe products, so a General Admission ticket might be best for you!